Shipping, Returns & Deposits

All product offers on our website are under the responsibility of the offering company. This extends to shipping and return policies. Please read the terms and conditions of a sale carefully before purchasing.

Shipping – Mode and terms are decided depending upon supplier location, and are specified on product offer page. Where costs are not specifically specified, The Groupshopper will contact you to determine optimal shipping methods and costs. Also, where specified, buyers have the option to use their own shipping methods to transport products from the most convenient Groupshopper hub.

Ground shipping is executed by a 3rd party logistics provider. The Groupshopper uses the most reliable, and cost-effective methods to ship your order within the estimated time frames, and is not responsible for shipping delays once the order has left our hub.

Returns – All product sales are fully refundable within 48 hours of purchase. After that period of time the sale is not refundable.

Deposits – All advance product deposits are non-refundable, unless The Groupshopper is notified, and acknowledges notification thereof, within 24 hours of deposit.